Access and Patient Support Tailored to Your Program Needs
From Awareness to Access to Adherence to Outcomes, Serva Health Cares about Your Patients and their Caregivers
Serva Health offers highly efficient, experienced and patient-relationship focused nurse navigators dedicated to access, education, and adherence all powered by ServaCore™, a proprietary Patient Relationship Management (PRM) platform built specifically in support of the complex needs of Patient Support Programs. Serva Health facilitates patient success through nurse navigators with a patient for patients and technology innovation.

Patient Support Services

Patient Support Programs (PSPs)
Serva Health works in partnership with clients and their partners to put together a world-class, compliant patient support program. Serva Health has significant experience and capabilities in complex patient journeys. Do you need help with a complex rare disease study?
Access / HUB / SP Support
Serva Health has worked in partnership with the largest HUB services and specialty pharmacies in the industry to provide exceptional support for patients. Serva Health can provide that extra safety net for patients need just a little more. Do you need help with PAP?
Adherence Support Programs
Sometime patients just need a little extra support. It may be a complex treatment regimen, self-injections, self-infusion or device. Let our nurses ease the Burdon on the patient by holding their hand through their journey. Do your patients need a little additional support to improve their outcomes?
Omnichannel Patient Communication & Cadences
Do you want to keep your patient on a cadence with important support information throughout their journey? ServaCore™ with its easily configurable personalized omnichannel delivery system. SMS, email, live calls, live chat, mobile apps… ServaCore™ is build for compliant patient communications. Do your patients need additional education and awareness?
ServaConnects™ PSP Nurse Call Center
ServaConnects™ is a team of very experienced telephonic nurses ready to serve your patients along their pre-prescription, access and treatment journey. The high touch experience is for every patient, not just for certain programs. Serva Health believes in patient relationships. Do your patients deserve better relationships throughout their journey?
ServaCore™ PSP CRM Technology Platform
ServaCore™ was developed from the ground up as a PRN (Patient Relationship Management) system around patient-facing applications and use cases. There is simply no PSP technology out there that can do more, be deployed faster, is more configurable, is more compliant or that is more economical than ServaCore™. Do you need technology that improves the patient experience, facilitates relationships and improves outcomes?
Effective Awareness, Access,
and Adherence Programs

Highly experiences nurses for access and patient support programs

Effective Awareness

Access

Adherence Programs
Significantly improved outcomes while reducing burdens on the patients, their caregivers and their HCP

Selective Hiring Ensures Passionate Nurses
Who Love This Work


Serva Health’s rigorous and innovative nurse hiring process ensures our call center nurses have:
- A passion for patients
- At least 3 years of clinical experience
- Passed a multi-level evaluation process
- A true love and aptitude for patients and their treatment journeys
And as a result, we have many nurses with long tenures and very little turnover. Our nurses care, and that makes all the difference.